Frequently Asked Questions

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May I use a room at the Ogdensburg Public Library for an event/activity I'm planning?

Do I need a card to borrow library materials?

How do I reserve items?

Does the library charge to borrow library materials?

What are the library fines?

How do I renew library materials?

How long may I borrow materials?

Are the library computers open to the public?

How do I use a computer?

May I print?

Does the library have wifi?

May I check out an ebook or audio book with my Kindle/Tablet/Smartphone?

Who do I talk to about genealogy?

Who is the Ogdensburg Historian?

May I send/receive a fax?

How can I suggest an item for the Ogdensburg Public Library to get?

Does the library take donations?

How do I support the Ogdensburg Public Library?

 

May I use a room at the Ogdensburg Public Library for an event/activity I'm planning?

If you would like to use a room at the Ogdensburg Public Library you may fill out a room request form online here.

You may pick up a form at the library or print and return a Meeting Facilites Application and Registration form for approval no less than 5 days before the date of your event.  You will need to read the Meeting Room Policy as well.

Whether or not you may use a room or the available supplies offered by the Ogdensburg Public Library is dependant upon the availability of the room and supplies.

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Do I need a card to borrow library materials?

Yes, you will need a North Country Library System Card (available at Public Libraries in St. Lawrence, Lewis, Oswego and Jefferson County) if you wish to check out materials from the library.  You will need to present your card at the time of check out each time. 

If it is your first card in the North Country Library System signing up is free. 

If you have had one before it will cost $2.00 to replace if you are an adult and $1.00 for children 5-14 years of age. 

If you need a card, bring a valid form of photo ID to the library and fill out a short registration form. 

Forms of ID

Children (beginning at 5 years old)

Adults

Birth Certificate*

Benefit Card with Photo

SafeChild Card

Birth Certificate*

School ID/Home School ID

Driver’s License or Photo ID

Passport

Passport

Social Security Card*

Social Security Card*

US Military Dependent Photo ID Card St. Regis Mohawk Tribal Photo ID Card
  US College ID Card With Photo
  US Military Dependent Photo ID Card
  US Military Photo ID Card (issued to active, reserve, and retired military personnel only)

* Under review as these are not forms of photo ID.

 

If you wish to read books or magazines in the library you do not need a library card.

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How do I reserve items?

You may come into the library and request an item.  You will need your library card to do this.

You may call into the library and request an item. 393-4325 press 8 if we are closed to leave a message with your name and the title and author of the item you wish to place a reserve on.

To place a reserve online follow the instructions here.

Some items may be new to that library and be reserved for their patrons.

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Does the library charge to borrow library materials?

No. We do not charge to borrow materials.  There are fines for materials returned late. 

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What are the library fines?

Fines are currently:

$0.15 per day, per item for books, magazines and cake pans with a maximum $5.00 or price of item, whichever is less.  

$1.00 per day, per item for DVDs, Blu-rays, audiobooks, and music CDs with a maximum of $5.00.

When your account has $5.00 on it your borrowing privilege will be revoked until the balance is below $5.00.

Damaged or destroyed materials depend on the price of the item to be replaced.  Please do not buy materials to replace any damaged or destroyed materials.  They need to match the records exactly or we cannot add them as a replacement.  If an item you take out gets damaged or destroyed please contact the Ogdensburg Public Library to find out the fine. 

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How do I renew library materials?

Items marked NEW may be renewed ONE TIME if there are no holds on them.  Older items may be renewed TWO TIMES if there are no holds on them.  We recommend you renew them near the end of their check out time as the renewal time is added to your current date.

For example:  If you check out an item that has a 7 day loan period on 12/01 it will have a due date of 12/08.

Renewing it on 12/02 will give you a due date of 12/09. 

Renewing it on 12/08 will give you a due date of 12/15.

 

Call in to the Ogdensburg Public Library: 393-4325, press 8 and leave a message.

 

Stop by the library with your library card or the item you need renewed on our next open day and speak to someone at the circulation desk.

 

Check your due date online!

  1. Go to: https://catalog.ncls.org
  2. Click on Login
  1. Enter your Library card # and PIN (last 4 digits of the phone number we have on file)
  1. Click “My Account” (Located above the search box.)
  2. You can view your personal information, your current check outs, holds and fines.
  • Renew online!
  1. Follow directions 1-3 from above.
  2. Click on the “Checkouts” tab.
  3. Choose the items you want to renew.
  4. Click “Renew.”
  5. If the title can be renewed the new due dates will be provided.  Please wait to verify that renewals have gone through. 

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How long may I borrow materials?

28 Day Loan

14 Day Loan

7 Day Loan

Fiction

New Fiction

Civil Service Books

Non-Fiction

Kids’ DVDs

DVDs

Kids’ Items

Magazines

CDs

Audio Books

Playaways

E-books

 

E-books

Video Games

 

 

Blu-rays

    Cake Pans (pdf): 2014  |  2015

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Are the library computers open to the public?

Yes.

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How do I use a computer?

You will need to have your library card and the PIN number associated with that card or guest pass (available at the circulation desk with Photo ID).  If you are going to be visiting the area on a yearly basis we do encourage you to get a library card for ease of use. 

If you need assistance learning how to use the computer, please check out our Computer Help Classes

1st and 4th Tuesdays

6:00 pm - 7:30 pm

 

1st and 3rd Saturdays

11:00 am - 12:00 pm

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May I print?

Yes.  There are instructions how to print with our system next to the computers.

Current Printing Fees: (Double sided copies are counted as 2 pages, front and back)

$0.15 per page black and white

$0.50 per page color

First 5 pages of: Resumes, School Work and Job Applications are free.

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Does the library have wifi?

Yes.  The wifi is on 24/7 (barring technical issues).  There is no password or fee to use the wifi.  You may just sign in by tapping/clicking "ogdlib" on your device in your wifi settings.

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May I check out an ebook or audio book with my Kindle/Tablet/Smartphone?

Yes.  Download basic instructions here.  For more device specific instructions here.

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Who do I talk to about genealogy?

You will want to contact Linda Marshall.  You may fill out an online form here.

You may email her at lmarshall@ncls.org. (This is likely to be the best, quickest approach.)

You may call in at 393-4325 press 8 if we are closed to leave a message with your name and a brief description of what you are seeking.

You may write in at:

Linda Marshall

c/o Ogdensburg Public Library

312 Washington Street

Ogdensburg, NY 13669

Or you may come in at the address listed above.

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Who is the Ogdensburg Historian?

The City of Ogdensburg Historican is: 

Julie Madlin Email  Facebook

Phone: 315-393-3540

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May I send/receive a fax?

Yes.  Fees are $2.00 per page.  We offer free cover pages at the circulation desk as well.

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How can I suggest an item for the Ogdensburg Public Library to get?

We order books and DVDs once or twice a month.  If you have any suggestions or requests, you can submit them here.

 

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Does the library take donations?

Yes.  The library does take donations of money and items.  If you would like to make a monetary donation you may make checks out to the: Ogdensburg Public Library

Please make a note in your note line that it is a donation.

If you would like to bring in items for the book sale or the collection, please follow these guidelines. 

Items for the collection:

Should be in new or nearly new condition.  If we already have the item or do not think it would circulate we reserve the right to put items in the book sale.  If you would like the item back in this case please specify that you would like it to be returned.

Items for the book sale that we DO NOT take are: 

 

Text books, VHSs, damaged (i.e. without covers or with pages ripped or stained, items that smell musty, are moldy or mildewed), Reader's Digest Condensed Books, and  Encyclopedias.  We will ask you to take these items back with you.

 

Donations of books, DVD's, or other items or money is not accepted in place of fines, fees, lost or stolen items unless previously cleared by the Director of the library, Penny Kerfien.

 

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How do I support the Ogdensburg Public Library?

 

Ogdensburg Public Library accepts donations of books and media materials in good condition.  These will either go on our shelves or into our next book sale.  We also accept monetary donations.  Let us know if you'd like to "adopt an item" we don't have on our shelves.  We appreciate any amount!

Become a member of our Friends! Find more information about the Friends here.

 

Shop at smile.amazon.com and choose the Friends Of The Ogdensburg Public Library Corp as your charity.

 

Volunteer your time!  Have a skill you'd like to teach the community? Ask about setting up a program here at the library.  We also welcome regular volunteers to help with special projects.  Please contact the library for more information.

 

One of the best things you can do for us is simply talk about how important the library is to you.  Talk to your friends, your family, your congressperson.  Tell them about the programs we offer, the books you read, our free computer access . . . anything that's been significant to you.  You never know whose mind you might change!

 

Talk to us, too, in person or through email - particularly if you think of a need we might be able to meet.  We won't know what you want until you tell us!  While times have put restraints on our finances, we are always open to new ideas.

 

Consider buying one of our cookbooks.  They're available at the Remington Museum gift shop and Pickens General Store in Heuvelton for $15, or at the library for the special holiday price of $12.   If you are out of the area or want to send one to someone who is, we've also listed copies on Amazon.com for $18 + shipping ($22 total.)

 

 

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